Hosted VOIP is the new platform for telephony, quickly taking over from traditional methods such as analogue lines and ISDN. But how does it work?
Many businesses have been using VoIP for some time… Industry estimates suggest that there are now more than one million active VoIP users in the UK and take-up growth is forecast to continue.
OFCOM
Firstly, what does Hosted mean?
Hosted is a term you’ll hear used for numerous technologies, for example Hosted Storage, Hosted Services and Hosted Telephony. Hosted (also called cloud) just means something is stored on a remote server and accessed via the internet.
Secondly, what does VOIP mean?
VOIP stands for Voice Over Internet Protocol, in short this means we send our voice over the internet in small files called packets, just like we send emails and texts.
We have carefully designed a handful of packages, with varying features and options for you to choose from. Alternatively we have a specialist team on hand, ready to build a bespoke solution that is perfect for your company’s unique requirements.
One of the advantages of Hosted VOIP of course is that additional features can be added at any stage, within minutes and without the need for additional equipment.
If you’re looking for a the latest technology, and all the security and scalability that comes with it but don’t yet require all of the frills and advanced features, a Standard User offers all the features necessary to get you up and running plus the following:
Online Portal
Speed Dial
Busy Lamp Fields
Inbound CLI
Call log
HD Voice
If you need a bit more from your phone system, the Advanced User subscription offers everything from Standard, plus these additional features:
Choice of Free Telephone
Auto Attendant
Free UK national and mobile calls
Conferencing
For those requiring more features or a more mobile solution then the Super User includes everything from the Standard and Advanced packages plus the following:
Call Recording
Mobile App
Call Centre
Call Queuing
To find out how your company can benefit from a Hosted VOIP package from Chiltern Telecom, contact our team today.
Features: We offer a huge range of features including Call Recording, Voicemail and Conferencing
Scalable: With our Hosted VOIP package you can expand as and when you need, without limits
Simple: With easy-to-use Web Portal you can manage configuration changes from anywhere
Flexibility: Not only do we offer a wide range of hardware but also Mobile and Desktop applications
We craft bespoke solutions, specifically for your business, designed to improve efficiency and productivity